Flow examples · Real estate
Real estate agency
Leads from listing portals to the agent in under a minute.
Illustrative scenario based on flows we've implemented. It doesn't correspond to a specific client.
The situation
Leads come in from listing portals, the website and WhatsApp, each through a different channel. With no common place, nobody knows who talked to whom, and prospects go cold before the first reply.
The flow
Every lead from a portal or the website enters a single database via webhook. It's assigned to the agent covering that area, the prospect gets a WhatsApp message in under a minute, and the manager can see at any moment how many leads there are, what stage they're in and who has them.
Flow diagram
What we measure
The metrics we instrument from day one.
- Time to first reply
- Unassigned leads
- Leads by source channel
- Progress by stage and by agent
Stack
Related processes
Does your operation have a similar process?
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